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SmartCare "A Proactive Approach"

SmartCare is available from ABSi for JELD-WEN Wood Windows for a nominal charge. SmartCare is an exciting new proactive service offering that includes a timely installation inspection, product fine tuning, and homeowner care.

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Builders who have used it state, "its an extremely good investment and ROI". Smart Care will significantly reduce the time spent on builder call backs and improve homeowner satisfaction. 

Benefits to the Builder

  • Fewer callbacks and less problems with missing parts and screens.
  • Stay on schedule with less lost productivity.
  • Reduce long term liability and cost.
  • Reduction in warranty claims.
  • Immediate positive impact leads to more referrals.

Benefits to the Homeowner

  • Ensures complete customer satisfaction with products purchased.
  • Receive thorough explanation and demonstration of each window and door.
  • Professional fine-tuning of each unit provides total satisfaction
  • Builds long term satisfaction in JELD-WEN Products.
  • Receive complete care, maintenance, and warranty information.
  • Receive complete contact information for long-term warranty care. 

 

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Download SmartCare brochure

ABSi News

Happy Clients & Vendors

Testimonial - Joseph F. Gorney Architect

I am writing this email to comment on ABSi Sales Consultant Allen Musser’s professionalism. Allen has worked with an important client of mine over the past two years and his involvement has been outstanding. From the initial meeting at the showroom with the client (on a Saturday when they were normally closed) through the intricacies of ordering, his participation in the delivery, and follow up on site with dealing with missing parts or issues with the manufacturer, Allen has been there helping. Unfortunately, we have has some issues with the Western Window product. Allen has been at every meeting and involved with all aspects of the evaluation and repair. He was even working with the technicians from Western during the repairs. I have never, in almost 30 years as an Architect and years in the construction field before that, worked with a better salesperson in any area of construction.

Joseph F. Gorny
Architect
Gorny & Associates Architecture
1375 Locust Street, Suite 205
Walnut Creek, CA 94596
Office 925.939.0183

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